Enhancing Zoom Functionality Through Advanced Call Observability
It’s easy to think of Zoom as “just” a meetings platform. But for many enterprises and service provi…
Harness the power of AI to detect anomalies, optimize call quality, and streamline customer journeys.
Build confidence and trust.
Maintain visibility and enable action.
Enable evolution and transformation.
Multi-Vendor Global Contact Center and Unified Comms Single Management view
Geospatial Platform, Media, Network & Endpoint Device Analysis & Diagnostics
More Complete Real-Time Data To Optimize Performance and Act Upon
Secure Communications and Adherence to Regulatory Requirements
Auto-discovery of License and Device Asset Utilization and Management
Journey Simulation, Capacity and Failover Testing, and Brand Protecting Automation
A vendor-agnostic observability and management platform built for modern enterprise communications ecosystems.
Avoid the costly pitfalls of rushed or incomplete cloud transitions. Nectar helps you plan smarter, test thoroughly, and optimize continuously, so you can migrate without surprises.
Customers expect seamless communications experiences with your brand. Every live agent, chatbot or IVR interaction should perform flawlessly, every time.
Nectar’s AI models empower businesses to go live faster with more confidence whilst improving brand experiences.
We meet your environment where it is by providing seamless monitoring, testing, and diagnostics across diverse technology stacks.
Below are our most popular integrations.
It’s easy to think of Zoom as “just” a meetings platform. But for many enterprises and service provi…
Most people think of phone calls as background noise – the least remarkable part of modern bus…
We wrapped up our first experience at Customer Contact Week Las Vegas, and it couldn’t have been a b…