AI-Driven Communications Management. Smarter, Faster, Simpler.
Harness the power of AI to detect anomalies, optimize call quality, and streamline customer journeys.
Migrate Confidently
Migration to the Cloud is an expensive business if not done well. Identify the right partners, optimize existing assets before the move and improve adoption.
- Know the best technology providers
- Reuse the good and don’t move the bad
- Improve performance before, during and after
- Remove risk of failure and associated cost
- Avoid POC purgatory.
Achieve Your Communication Objectives
Reliability
Build confidence and trust.
Control
Maintain visibility and enable action.
Innovation
Enable evolution and transformation.
Simplified Management
Multi-Vendor Global Contact Center and Unified Comms Single Management view
Smarter Resolutions
Geospatial Platform, Media, Network & Endpoint Device Analysis & Diagnostics
Actionable Intelligence
More Complete Real-Time Data To Optimize Performance and Act Upon
Robust Compliance
Secure Communications and Adherence to Regulatory Requirements
Improved Efficiency
Auto-discovery of License and Device Asset Utilization and Management
Improved Experiences
Journey Simulation, Capacity and Failover Testing, and Brand Protecting Automation
Nectar Experience Platform
The only Observability and Management platform to include human to human connection.
Synchronized Visibility Across Leading Platforms
Improve observability and management of the worlds leading providers of contact center and unified communications solutions.
Guarantee Great Customer Engagement Journeys
Customers expect seamless communications experiences with your brand. Every live agent, chatbot or IVR interaction should perform flawlessly, every time.
Nectar’s AI models empower businesses to go live faster with more confidence whilst improving brand experiences.
Reduce agent churn.
Boost customer loyalty.
Protect your brand.
Who Is Nectar?
Communications network and application specialists passionate about technology leader and team empowerment around the world.
Global
Over 2100 customers and partners in 86 countries.
Experienced
In multi- model/vendor complex communications environments..
Leaders
In Contact Center, Unified Communications and Cloud.
