For the second year in a row, Nectar has received top honors in the UC Today UC Awards for 2024.

Jericho, New York – July 25th, 2024 – Nectar Services Corp. (“Nectar”) grabs top honors in the 2024 UC Awards celebration, winning for Best Service Management Platform for the second year in a row.

UC Today, the leading international news publication honoring excellence in UC & Collaboration technology, proudly hosted the UC Awards. It’s where groundbreaking innovations and remarkable achievements in the tech industry come together for a digital fiesta!

Judging is based on an organization’s ability to demonstrate innovation, improved experience and execution. The panel of 16 judges included industry experts such as Zeus Kerravala, Analyst and Founder of ZK Research, Melissa Swartz, Founder at Swartz Consulting and Blair Pleasant, President & Principal at COMMfusion.

 

More about Nectar Services Corp.:

Nectar’s Digital Experience Platform (DXP) enables business and operational leaders to measure, monitor and maximize the performance of their digital communications and collaboration applications. Whether it’s on-premise voice platforms, cloud UCaaS and CCaas, digital customer experience (CX) channels, SIP sessions or remote workers, Nectar DXP presents a single-pane-of-glass for your user, agent and customer experience.

Nectar partners with Avaya, Cisco, Microsoft, Genesys, Five9, Amazon, Zoom, Jabra and others to deliver integrated, correlated tools that assure exceptional user experiences, improve management visibility, and deliver operational gains through improved service delivery across cloud, on-premise and hybrid environments. Their tools provide ear-to-ear (down to the headset) experience monitoring on today’s collaboration and contact center platforms by offering best-in-class analytics, monitoring, troubleshooting and testing tools, purpose built for voice, video & real-time communications.  Nectar will:

• Maximize the quality of your users’ voice/video experiences, no matter where they are located, by monitoring their network, Internet Service Provider (ISP), SIP sessions, voice/video and web application response.
• Correlate voice and video performance from complex hybrid, multi-vendor scenarios in one easy to use dashboard to support your users across all the UC and CC platforms that you depend on.
• Assure quality interactions under any circumstances with comprehensive functional, regression and load testing across all CX channels, as frequently as needed, enabling your teams to proactively address issues and validate call performance and spare your customers from any negative experiences.

 

“Nectar’s exceptional work in Service Management has helped push the category forward, and we are thrilled to see their accomplishments acknowledged at UC Awards 2024,” said Rob Scott, Publisher at UC Today.

“From all of us at Nectar – Thank you UC Today for the recognition and this terrific honor! Congratulations to all the finalists and winners. Nectar is honored to win “Best Service Management Platform” for the 2nd year in a row. It’s a testament to our incredible team of professionals that strive every day to deliver the best UCaaS and CCaaS monitoring, diagnostic and testing solutions to our customers and partners worldwide.” said David Giangano, CEO at Nectar Services Corp.

Nectar was honored on Thursday, 25^th July. You can view all winners here www.uctoday.com/ucawards

 

About UC Awards:

UC Today celebrate the best in UC seeking pioneers, visionaries and game-changers, from groundbreaking solutions to transformative technologies. UC awards has become the beacon of recognition for companies and professionals pushing the envelope in the UC and Collaboration technology sphere.

The UC Awards 2024 is here for its seventh year and is bigger and better than ever before! Winners of the 2023 awards included Avaya, Webex, DTEN, 8×8, Zoom and more.