Nectar for
Microsoft Teams

Fast Analysis, Actionable Insights, and Intelligent Reporting

Deliver enterprise-grade support and high quality user experiences with intuitive analytics built for Microsoft Teams meetings and calling.

Get the Solution Brief

Take your Teams analytics to the next level with intuitive and easy-to-use reporting, troubleshooting, monitoring, and testing.

Built for organizations that are ready to advance beyond the basic administrator tools and reports native to Microsoft Teams, Nectar for Teams delivers enterprise-class service management in a secure and intuitive interface designed specifically for the reality of enterprise operations and support teams.

Digital Experience Analytics for Enterprise Collaboration & Telephony Operations

Visualize User Experience

Quickly identify platform, location, and traffic related experience factors with dynamic, drill-down dashboards.

Identify Root Cause

Automated insights surface the most likely causes of user experience issues and threshold-based analytics spotlight out of range telemetry.

Enable Proactive Operations

Customized user and location-based alerting enable proactive operations and a full-featured API enables integration with IT Service Management platforms.

The Nectar Difference

Nectar is designed for the IT admin by former Skype & Teams deployment engineers for day-to-day operations and support with intuitive dashboards and screens built around call quality, user experience and troubleshooting. A rich reporting engine offers everything from device level reporting to site based usage and quality reports. A PowerShell backend allows power users metrics and actionable troubleshooting data in a single cmdlet.

Geospatial Dashboards

Visualize call volume and user experience metrics with dynamic, map-based dashboards for corporate locations and remote users.

Session Summary Analytics

Detailed and customizable session summary screens display call health and key user experience metrics.

Session Detail Analytics

Deep dive into specific calls and meetings with powerful visualizations.

User Health Dashboards

Easily search end-users and identify the locations, client version, network types and modalities.

Insights & Alerting

Individual session analytics are supplemented with automated insight that surface the most likely issues impacting user experience.

Advanced SIP Diagnostics

Optional real-time SIP session media analysis provides independent scoring of call quality statistics.