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Customer Story – Financial Services
Global payments leader connecting people, businesses, and economies across 210 countries through trusted technology. Results: Industry: Payments Number of Users:30,000 Technology:SkypeTeamsZoom A global payments technology company operating in over 210 countries and territories, this organization connects individuals, businesses, and governments through secure, innovative financial services. Focused on creating a trusted digital economy, the company prioritizes…
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Customer Story – Banking
Global investment bank offering financial services across 60+ countries supported by 150,000 people around the world. Results: Industry:Banking Number of Users:100,000 Technology:CiscoMicrosoft TeamsAvaya Short few sentence paragraph describing the company/entity. What it is/does such as global bank providing financial services in 42 languages both online and through bricks and mortar establishments. Challenges What was the…
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Customer Story – Government
This organization is one of the largest public service bodies serving 20 million people. Results: Industry:Government Agency Number of Users:20 million Technology:Genesys This public service agency supports around 20 million individuals with employment services, financial assistance, and retirement planning. It experiences high volumes of engagement, managing millions of inquiries and phone calls each year—particularly during…
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Customer Story – JetBlue
JetBlue is a leading low-cost airline focused on customer experience. Results: Industry:Travel Number of Users:1800 Technology:AvayaVerizon JetBlue Airways is one of North America’s leading low-cost airlines, known for customer-first innovation—from offering free in-flight entertainment to creating a more spacious flying experience. With operations across 100+ domestic and international destinations, JetBlue manages thousands of daily flights…
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Customer Story – MSP
Global IT provider serving over 10,000 enterprises with cloud and collaboration solutions. Results: Industry:IT Services Number of Users:500,000 Technology:Various A global leader in IT services, the company delivers cloud, collaboration, and digital modernization solutions to medium and large enterprises. With a customer base of over 10,000 organizations—including 40% of the Fortune 500 and 55% of…
