We Work with the Tools You Use.
We don’t require that you use a specific vendor to deliver value. Instead, we meet your environment where it is, providing seamless monitoring, testing, and diagnostics across diverse technology stacks.
Curious how we do it?
95% of what we do is vendor agnostic.
So, no matter what Unified Communications tool or Contact Center platform you are using we provide the same robust monitoring, diagnostics, and testing solutions.
Vendor Integration FAQ
What does “vendor agnostic” really mean?
We’re not tied to any one UC or CCaaS provider. Whether you’re using Zoom, Teams, Genesys, Amazon Connect, or Avaya—we deliver the same high level of observability, diagnostics, and proactive testing across your environment. One platform. All your vendors.
Do I need a different Nectar setup for each platform?
No. Our platform was purpose-built to unify data and insights across multiple vendors. Whether you’re running hybrid systems or migrating to the cloud, Nectar provides a single, centralized view of performance and user experience.
How does Nectar integrate with platforms like Zoom or Microsoft Teams?
We work alongside each platform’s APIs, event streams, and native logging to capture the data others miss—then overlay real-time diagnostics, synthetic testing, and endpoint insights. The result? End-to-end visibility, no matter the vendor.
What if I switch platforms or add new ones in the future?
We’re built for change. As your communication stack evolves, Nectar continues to provide observability and assurance across legacy, hybrid, and cloud-native environments—without needing a rip-and-replace approach.