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Expanding Real-Time Visibility and Automation for Genesys Cloud
With DXP Release 20, Nectar continues to advance the mission of delivering full observability across the modern enterprise’s communications infrastructure. This release focuses heavily on Genesys Cloud, giving customers and partners new capabilities to monitor operations, detect issues faster, and drive measurable improvements in both performance and customer experience. R20 deepens DXP’s integration with Genesys…
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The Next Evolution in Contact Center Observability
At Nectar, we’re committed to helping organizations gain full observability and control of their communications ecosystem. Our latest release of Nectar DXP (R19) continues this mission by bringing new depth to Genesys Cloud monitoring, automation across platforms like Zoom and Teams, and advanced business intelligence that prepare enterprises for the future of customer experience. Genesys…
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Enterprise Connect 2025 Recap: Insights from the Expo Floor
Enterprise Connect 2025 brought together the leading voices in enterprise communications and customer experience for another year of important conversations, insights and fun! We found real value from talking with attendees – IT leaders & architects, cloud managers, and CX professionals – about the challenges they’re facing right now. From the first day of the show…
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Nectar Named Best Service Management Platform by UC Today!
For the second year in a row, Nectar has received top honors in the UC Today UC Awards for 2024. Jericho, New York – July 25th, 2024 – Nectar Services Corp. (“Nectar”) grabs top honors in the 2024 UC Awards celebration, winning for Best Service Management Platform for the second year in a row. UC Today, the leading international…
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Nectar Solutions Now Available on Genesys AppFoundry
Nectar DXP and CX Assurance seamlessly integrate with Genesys Cloud enhancing customer & agent engagement and streamlining operations. Jericho, New York – May 9, 2024 – Nectar Services Corp. (“Nectar”) today announced its Digital Experience Platform and CX Assurance tools are now available on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications…
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Nectar Enhances Partnership with Large Managed Service Provider, ConvergeOne
ConvergeOne is moving joint customers to Nectar’s cloud version, Nectar DXP, and providing their NOCs in US and India with a comprehensive and interactive dashboard that provides insights from multiple platforms.
