Category: UCaaS
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Nectar Announces MCP Integration, Advancing Enterprise Communications Observability
Early Alpha Release Introduces Open-Standard AI Interoperability for UC and Contact Center Environments The original press release can be found here. Jericho,… Read Article
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Advancing Collaboration Performance Together: Insights from Our Recent Financial Industry Peer Roundtable
Earlier this week, we hosted another Financial Industry Peer Roundtable, a continued conversation with IT and CX leaders navigating the realities of… Read Article
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Bringing the Financial Industry Together: Key Takeaways from Our First Peer Roundtable
This week, we kicked off our 2026 Financial Services Peer Roundtable, hosted by Jamie Ryan, SVP. We brought together collaboration, workplace experience,… Read Article
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Enhancing Zoom Functionality Through Advanced Call Observability
It’s easy to think of Zoom as “just” a meetings platform. But for many enterprises and service providers, Zoom is much more… Read Article
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Customer Contact Week 2025 Recap: Insights from the Expo Floor
We wrapped up our first experience at Customer Contact Week Las Vegas, and it couldn’t have been a better introduction. Shane Hosey,… Read Article
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Managed Service Provider Transforms UC Monitoring Across 10,000+ Clients
A global leader in IT services, the company delivers cloud, collaboration, and digital modernization solutions to medium and large enterprises. With a… Read Article
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Nectar Named Best Service Management Platform by UC Today!
For the second year in a row, Nectar has received top honors in the UC Today UC Awards for 2024. Jericho, New… Read Article
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Video Conferencing Trends for Enterprises in 2024
By: Mark Reith and Jamie Ryan Since 2020, video communication has seen a monumental shift from an on-premises luxury to an essential cloud-based service. Since… Read Article
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Assuring a Successful Cloud Migration: 5 Steps
By: Hes Yavari, VP Contact Center & CX Practice Cloud migration is a strategic move that many companies undertake to enhance their technological… Read Article
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How a Global Payments Leader Navigated Migration and Growth
A global payments technology company operating in over 210 countries and territories, this organization connects individuals, businesses, and governments through secure, innovative… Read Article